The repairs follow-up
DIGICAR makes it possible to follow in real time the different stages of repair of the vehicle. The repairer informs regularly by e-mail and sms, the driver on the progress of repair work in progress on his vehicle. All the data relating to the follow-up of the claim is accessible in full transparency from the Web portal DIGICAR: passage of the expert, beginning and end of the works, ... The driver accesses the web portal containing information about the vehicle's reconditioning process at any time, and is alerted of any delays in the initial planning. Thanks to DIGICAR, strengthen the relationship and customer satisfaction.
Efficiency The repairer focuses on the essentials, DIGICAR reduces administrative tasks by providing customer service 24/7.
Mobility The insured person can access in real time, wherever he is, information on the progress of the repair work of his vehicle.
Simplicity Very easy to use, DIGICAR is directly connected to the LACOUR Group tools and avoids re-entry.
DIGICAR, follow-up of the repairs in real time
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